Terms of Payment

Binders Inc "standard payment terms" requires a 50% deposit at time of order and a 50% final payment before order is shipped. Binders Inc will use the same credit card for the final payment as the deposit, unless otherwise directed.

If the final payment cannot be completed on the credit card on file, we will contact the customer to request a replacement card. The customer has 14 days from the date the customer is notified the order is ready to ship to provide an alternate form of payment. After 14 days, a 1.5% storage charge shall be assessed. Upon 30 days after the storage charge is assessed, if an alternate payment method is not provided and/or a final payment is not made, the order shall cancel, the deposit shall be forfeited, and Binders Inc shall dispose of the material in a manner that allows Binders Inc to recover as much of its lost revenue as possible from this transaction — including reselling goods as designed by the customer, or using goods as sample materials in the selection process for other customers.

Any customer that has not completed payment after 14 days from notification that product is ready to ship, including providing an alternative form of payment if required, shall automatically convert to 100% payment required at time of order for all future orders. By placing this order, the customer agrees Binders Inc can dispose of the custom material produced under this sales order, with the customer's trademarks, etc., in a manner of Binders Inc choosing, if full payment is not made within 45 days after product is ready to ship.

While Binders Inc no longer offers payment terms except credit card payment as described in "standard payment terms", Binders Inc will honor all previous payment term agreements in place at time of order, as long as the customer has placed an order within the last 2 years. If an order has not been placed within the prior 2 years by the customer with Binders Inc, the customer shall automatically convert to "standard payment terms" as described above, requiring a 50% deposit at time of order and 50% payment at time order is complete. All other terms and conditions contained above (under "standard payment terms") shall also apply.

For all customers ordering under a prior payment term arrangement, if payment is not received as agreed, a 1.5% interest charge shall be applied 30 days after payment is due, and for every 30 days thereafter. The customer is automatically converted to "standard payment terms" after 30 days late. The customer is converted to credit card requiring 100% payment at time of order after 60 days late. Binders Inc refers any customer over 60 days late to outside collections, and all additional resultant collection costs and expenses are the burden of the customer.

After customer approves artwork, drawings, or proofs for release to production, all sales are final and full payment is expected as described herein.

Secure payments can be made directly on our website. Further information for remittance of payments is included on all invoices.

As a convenience, Binders Inc requires a 100% payment at time of order for all orders placed under "shop now" and a 100% payment for all orders placed with a "rapid ship" request.

Binders Inc reserves the right to display any product manufactured at Binders Inc on Binders Inc website and Binders Inc affiliated websites, and use any excess product not purchased by the customer as "samples" for the selection process of other potential Binders Inc customers. Binders Inc does not sell any excess product not purchased by the customer. Importantly, Binders Inc does not display any product not purchased by customers for "resell" to other end customers as long as all payments have been made as described within. It is assumed product is for resale to other customers if the resale box is checked at time of order.

Binders Inc has a long history of delivering product by the customer's requested ship date, and will not accept orders for ship dates we do not believe we can meet. Binders Inc does not guarantee any ship dates, and ship dates are provided solely as a convenience. However, failure to meet a ship date constitutes no breach of contract whatsoever, and Binders Inc assumes no liability whatsoever for missing a customer's requested ship date in excess of the value of the order being shipped.

Depending on seasonality, Binders Inc ship dates can range from an average of 7 days during certain parts of the calendar year, to 21 days during the most busy season. Binders Inc quotes 21 days ship lead time and will modify our ship time estimate based on customer needs and Binders Inc work load at that time, at the customer's request.

Due to the custom nature of our products, there is no return/refund policy for our products. If you have questions about the product you are ordering, we are happy to discuss this in detail prior to your ordering. If you have defective materials and products that have issues due to defective workmanship, please contact your sales representative for a solution.

Due to the custom nature of our products, it is important to place your order ONLY when you are sure that you would like to order. There is no option for cancelling orders once they are placed, as the materials are ordered and trimmed for your custom product after your order is placed.

We are happy to ship to the United States of America including Hawaii and Alaska. In addition, we can ship to Canada and Puerto Rico. Countries other than those listed should be discussed with your sales representative.

Estimates do not include shipping cost, unless otherwise noted. Shipping cost will be added when the destination is confirmed.

To accept an estimate, please note the "ACCEPT" button at the bottom of the estimate, while viewing the estimate in our customer portal. CUSTOMERS ACKNOWLEDGE THEY ACCEPT BINDERS INC'S TERMS AND CONDITIONS WHEN THEY AUTHORIZE BINDERS INC TO DO THE WORK.

Artwork with bleeds, half-tones, heavy coverage or tight registration may be subject to an additional charge not included in the quote, unless stated otherwise.

New customers please note that for most orders, Binders Inc requires a 50% deposit when the order is placed and the balance paid when production is complete, and before order is shipped. Pocket or Presentation Folders and Document Holders require 100% payment at time of order. Any Pre-Approved Terms are indicated at the top of the Estimate.

Binders Inc. reserves the right to produce 10% over-runs/under-runs due to the custom manufacturing process of each order, unless otherwise noted. For exact quantities, please specify your request at time of order placement (additional charge will apply).

Samples are provided upon request and as available to assess general product workmanship. Samples may not be exact replicas of the product in your estimate. Attributes of the sample provided, not reflected on your estimate, may be subject to an additional charge.

From time to time, Binders Inc. will show product sold on our website and in other marketing material. Should you prefer your product with your branding, logo or artwork not appear on our website or other marketing material, simply notify us in writing.

Please note ring size is the diameter of the actual ring inside the binder, NOT the width of the spine of the book.

Any tools, equipment, materials, or other assets used in production, whether pre-existing or subsequently acquired, shall be deemed Binders Inc property and shall remain the sole and exclusive property of Binders Inc.

"Ship Dates" and "Due Dates" are provided for planning purposes only. Binders Inc ships product approximately 21 days after your artwork is approved, unless otherwise noted, for projects requiring new artwork (unless otherwise agreed). Timely acceptance of estimates, submittal and approval of artwork, and completing deposits can impact ship dates.

• Custom Presentation Product Estimates (like Binders, Tabs, Padfolios, Degree Holders) are good for 60 days, unless otherwise stated.
• Pocket Folders and Document Holders Estimates are good for 30 days, unless otherwise noted.
• Custom Packaging Product Estimates (like Designer Boxes and Slip Cases) are good for 30 days, unless otherwise noted.
• All Promotional Products Estimates (like Custom Hats, Pens, Shirts, Golf Items and Signage) are good for 14 days, unless otherwise stated.

Binders Inc. does not collect sales tax for states other than NC. If due, please pay directly to the appropriate state agency.

Invoices are due upon demand, and/or no more than thirty (30) days from the invoice date unless otherwise stated. Delinquent payments are subject to a late payment fee of 1.5% per month, or portion thereof, of any undisputed balance.

NOTE PAYMENT ADDRESS: PO BOX 632453, CINCINNATI, OH 45263-2453. You can also remit payment by credit card on our website under "Account History" or "My Account". ACH instructions are valid ONLY if received after Jan 2018.

Customers have 72 hours to complete final payment and coordinate shipping. After 72 hours, orders are moved from loading docks back to internal storage to prevent damage to the order and allow other customers to ship. After 14 days, a 1.5% storage charge shall be assessed until all payments are received and product is shipped.

Binders Inc. may create logo concepts, artwork, and design ideas based on the Customer's instructions, materials, or requested modifications, or may reproduce artwork, logos, designs, or other materials supplied by the Customer for use on custom products. Binders Inc. does not conduct trademark, copyright, or other intellectual property clearance searches and makes no representation or warranty that any artwork, logo, or design — whether created by Binders Inc. based on the Customer's instructions, materials, or requested modifications, or supplied by the Customer — is available for use, registration, or commercial application. Binders Inc. does not provide legal opinions regarding the availability, registrability, or enforceability of any trademark, copyright, or other intellectual property rights. Customers are solely responsible for determining that any approved artwork or design may be lawfully used before production or commercial use and should consult qualified legal counsel before adopting or registering any design for commercial use.

All logo concepts, artwork, design ideas, and other materials created by Binders Inc. or supplied by the Customer are provided or accepted solely for the Customer's review, approval, and use in connection with the Customer's products.

The Customer is solely responsible for ensuring that any artwork, logo, design, text, image, or other material approved for production does not infringe upon the copyrights, trademarks, trade dress, patents, or other intellectual property rights of any third party. By approving artwork for production or providing artwork to Binders Inc., the Customer represents and warrants that it owns or has obtained all necessary rights, licenses, permissions, and authorizations to use such materials and that it has conducted, or has elected to waive, any investigation necessary to satisfy itself that the approved artwork may be lawfully used.

The Customer assumes all responsibility and liability for any claim alleging infringement or misappropriation of intellectual property arising from artwork or designs created by Binders Inc. based on the Customer's instructions, materials, or requested modifications, artwork or materials supplied by the Customer, or the Customer's approval, use, manufacture, distribution, marketing, or sale of products incorporating such artwork or designs. The Customer agrees to defend, indemnify, and hold harmless Binders Inc., its officers, directors, employees, agents, successors, and affiliates from and against any and all claims, demands, actions, damages, liabilities, judgments, settlements, costs, and reasonable attorneys' fees arising out of or relating to such claims.